US Route #1 - Beach

At Exhibit Avenue, we are committed to ensuring the satisfaction of our customers. However, due to the unique nature of custom printed art, our return and refund policy is as follows:

• Customization Acknowledgement: Customers acknowledge that custom printed art is made-to-order based on their specifications. Once an order is placed, it cannot be modified or cancelled.

• Quality Assurance: Every piece of custom art undergoes rigorous quality checks. If the product is defective or does not match the specifications provided by the customer, we will offer a replacement or a full refund.

• Damage During Shipping: If your art arrives damaged, please contact us within 48 hours of delivery with photographic evidence of the damage. We will arrange for a replacement to be sent at no additional cost.

• No Returns for Dissatisfaction: As custom printed art is tailored to individual preferences, we are unable to accept returns due to dissatisfaction with the design or aesthetics.

• Refund Eligibility: Refunds are only provided for defective products or those that significantly deviate from the customer's specifications. Refunds are not available for change of mind.

• Process for Addressing Issues: Customers should contact our customer service team within 7 days of delivery to report any issues with their custom printed art. Our team will work diligently to resolve the matter to your satisfaction.

• Timeframe for Replacement or Refund: Once a return request is approved, the replacement or refund will be processed within 14 business days.

At Exhibit Avenue, we are pleased to offer convenient and hassle-free domestic shipping and local pickup options for our customers. Here are the details:

• Domestic Shipping:

  • Complimentary Shipping: All domestic orders include free standard shipping.
  • Delivery Areas: We ship to all addresses within the contiguous United States.
  • Delivery Time: Standard delivery time for domestic orders is typically 5-7 business days.
  • Order Tracking: Upon dispatch, you will receive a tracking number via email to monitor your order's delivery status.

• Local Pickup:

  • Availability: If you're in the [Your Location] area, you can opt for local pickup instead of shipping.
  • Pickup Location: [Provide Address]
  • Pickup Hours: [Specify Days and Hours]
  • How to Choose: Select the 'Local Pickup' option at checkout.
  • Pickup Instructions: Please bring your order confirmation and a valid photo ID for pickup.

• Packaging:

  • Your items will be carefully packaged to ensure they arrive in perfect condition.

• Delivery Issues:

  • In the rare event of any issues with your delivery, such as a missing or damaged package, please contact our customer service team immediately for assistance.

We aim to make your purchasing experience smooth and enjoyable. Should you have any specific requirements or questions about our domestic shipping and local pickup options, please feel free to reach out to our customer support.